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Frequently asked questions
Find clear, straightforward answers about data privacy, cycle predictions, premium tools, and getting started with Ayla.
Privacy
Privacy & Data Security
Learn exactly how Ayla protects your sensitive health information.
Is Ayla truly private?
Yes. By default, your cycle and pregnancy data remains exclusively on your device. With zero-knowledge E2EE, we cannot read, sell, share, or mine your health data.
Can I use Ayla offline?
Yes. Every core feature works perfectly without an internet connection because your data is securely stored locally.
Am I able to export or delete my data?
Absolutely. You can export your data for your personal records, or permanently delete it from the app at any time.
Is Ayla considered a medical device?
No. Ayla is a health tracking tool. It does not provide medical advice, diagnosis, or treatment.
Cycle Tracking
Period Tracking Questions
Details on prediction accuracy, reminders, and cycle features.
How accurate are Ayla's period predictions?
Ayla thoughtfully adapts to your unique cycle history. The more consistently you log, the more precise your predictions become.
Does Ayla track ovulation and fertility windows?
Yes. Ayla gently estimates your fertile windows and potential ovulation days based on your logged history.
Can I set up alerts and reminders?
Yes. You can customize gentle alerts for upcoming periods, fertile windows, and daily check-ins.
Does Ayla support irregular cycles?
Yes. Ayla's predictions naturally adjust as your cycle varies, improving its understanding over time.
Pregnancy
Pregnancy Tracking Questions
Information on week-by-week guidance, kick counting, and more.
What week-by-week information does Ayla provide?
Each week features calm, supportive insights including baby size comparisons, significant milestones, and gentle reminders.
How does the kick counter feature work?
Simply tap the screen for each movement to log kicks. Ayla seamlessly tracks the total count and timing for your peace of mind.
Can I log specific symptoms and notes for my doctor appointments?
Yes. You can easily maintain notes and symptom logs designed to be shared with your healthcare care team.
Can I switch seamlessly between cycle and pregnancy modes?
Yes. You can transition between modes at any time without ever losing your past tracking history.
Premium
Ayla Premium & Access
Details about optional upgrades and early app access.
What is included with Ayla Premium?
Premium unlocks zero-knowledge E2EE cloud backups, advanced cycle insights, dedicated phase dashboards, doctor-ready data exports, and a contraction timer.
Am I able to cancel Ayla Premium at any time?
Yes. You can easily manage or cancel your subscription directly through your device's app store.
When will the Ayla app be officially launched?
Ayla is preparing to launch on both iOS and Android. Join our waitlist to be notified and gain early access.
Is creating an account required to use Ayla?
Yes, creating an account is required. This ensures your personal encryption keys are securely generated to protect your health data with zero-knowledge security from the start.
Still have questions?
We're here to help.
Send us an email anytime and our support team will gladly assist you.